With motorway recovery, the wait depends less on how far away the truck is and more on which side of the road you’re on. Here’s why, and what you can do to help.

Direction matters more than distance
A recovery truck can’t turn round on a motorway. If we’re coming from the other direction, we have to drive past you to the next junction, come off and come back on your side. On a long gap between junctions, that adds real time. It’s why the first thing we ask is which way you were travelling.
The queue you’re causing
If your car is in a live lane or the hard shoulder is narrow, traffic slows behind you. The truck coming to help has to get through that same queue.
Lane closures
On a smart motorway, National Highways may close a lane with a red X to protect you. That keeps you safe, and it also means recovery sometimes has to wait until the scene has been made safe.
Services are quicker
If the car gave up at a service area, it’s a much simpler job. We collect it from the car park. Tell us the name of the services and which side you’re on.
What to tell us
- The motorway and your direction.
- The last junction you passed, or the number on the nearest marker post.
- Whether you’re on the hard shoulder, in an emergency area or at the services.
- What you’re driving, and whether it still rolls.
How long, then?
We’re closest to M4 junctions 10, 11 and 12, so that stretch is the quickest for us. The M3 and the far ends of the M4 take longer. We’ll give you your price and an honest arrival time when you call.
While you wait
Stay behind the barrier and away from the car. Read our motorway breakdown guide for the full steps.
Motorway recovery starts from £150. Call 07778 348703, or read more about motorway recovery, the M4 and the M3.
Customers rate us 5.0 on Google, and you can also read our Google reviews before you call.
Why drivers choose Ozzy’s
Ozzy’s Breakdown Recovery is a local, fully insured 24/7 emergency vehicle recovery and rescue company covering Berkshire, South Oxfordshire, Hampshire and Surrey. Call 07778 348703 for a free quote – we’re usually with you in 30–45 minutes.
Fully insured
Public liability and vehicle in transit insurance. You are covered.
Free quote first
You know the price before we set off. No membership and no monthly fee.
30–45 minute response
Usually with you in 30–45 minutes, day or night, every day of the year.
Local emergency recovery near you
Emergency recovery and vehicle rescue near you, across Berkshire, South Oxfordshire, Hampshire and Surrey, day and night. Wherever you’ve broken down, call – we can help.
Any car, van or bike
Cars, vans and light commercials up to 3.5 tonnes.
Pay your way
Card payment link, Klarna pay in 3 or Clearpay pay in 4.
Every recovery service we offer – one call covers them all
Broken down? Don’t get stranded. Call 07778 348703 now, get your free quote and get moving – we’re usually with you in 30–45 minutes, day or night. We can take your vehicle anywhere in the UK.
- Emergency recovery – broken down and need help now? We come out day and night.
- Emergency towing – a tow truck when you need one, 24/7.
- Vehicle rescue – stuck, stranded or can’t move safely.
- Roadside recovery – we load your vehicle where it has stopped.
- Towing service – cars, vans and motorbikes on our flatbed tow truck.
- Breakdown recovery near me – send your location and we’ll find you.
- Tow truck near me – local towing, day and night.
- Breakdown recovery – car stopped at home, at work or at the roadside? Call-out from £75.
- Car towing and tow truck service – we move your car to a garage, your home or any address in the UK.
- Roadside assistance – help where you’ve stopped, day or night.
- Jump starts and flat battery call-outs – from £60.
- Car won’t start? We come to you, and take it to a garage if it still won’t go.
- Accident recovery – damaged cars loaded carefully with a winch and wheel skates. From £150.
- Motorcycle and motorbike recovery – strapped down properly on our truck. Call-out from £85.
- Van and light commercial vehicle recovery – up to 3.5 tonnes GVW. Call-out from £110.
- Electric vehicle (EV) recovery – carried on our flatbed with all four wheels off the road.
- Flatbed recovery and vehicle transport – for low, classic, sports and non-running cars.
- Flat tyre recovery – no spare? We take the car to a tyre shop you choose.
- Stuck, non-runner and winch-out recovery – won’t roll, locked wheels or stuck in mud.
- Campervan and motorhome recovery – call us for a price.
- Motorway recovery – M4, M3 and M25. From £150.
- 24 hour breakdown recovery – nights, weekends and bank holidays.
- Pay as you go breakdown cover – no membership. Pay only when you need us.
- Business and fleet recovery – for company cars and vans.
We cover Berkshire, South Oxfordshire, Hampshire and Surrey. Not sure what you need? Call 07778 348703 and tell us what’s happened – we can help. You can also see our starting prices.


