Broken down on the M4? Here’s what to do
First, get safe. Pull onto the hard shoulder or into an emergency area if you can, put your hazard lights on, then get out on the left and wait behind the barrier. Then call 07778 348703. We do M4 breakdown recovery day and night, so help is never far away.
We’re close to junctions 10, 11 and 12, so we cover the M4 through Berkshire – roughly junctions 6 to 14 – in both directions. That also includes Reading Services and Chieveley Services.

M4 Breakdown Recovery at a glance
- Who: Ozzy’s Breakdown Recovery, a 24/7 vehicle recovery company covering Berkshire, Hampshire, Surrey and South Oxfordshire.
- What: M4 Breakdown Recovery, 24 hours a day, every day of the year.
- Price: jump start call-outs from £60, car recovery call-out from £75, motorbikes call-out from £85, vans call-out from £110 and motorway recovery from £150, and you get the full price before you book.
- No membership: you pay only for the job you need, which usually works out cheaper than paying every month.
- Where it can go: anywhere in the UK – your garage, your home or any other address.
- Vehicles: we have a solution for every car, every motorbike, every light commercial vehicle and every van up to 3.5 tonnes GVW, so call even if you’re not sure.
- How: call 07778 348703 when you need us.
What we’ll ask you on the phone
Which direction
Eastbound towards London or westbound towards Bristol. It changes the route we take to reach you.
Where exactly
The last junction you passed, or the number on the nearest marker post.
What you’re driving
A car, a van up to 3.5 tonnes or a motorbike – and whether it still rolls.
Where it’s going
Anywhere in the UK – your garage, your home or any other address.
Stuck at the services?
Car won’t restart after a stop at Reading Services or Chieveley? Tell us the name of the services and which side you’re on, then we’ll collect it from the car park. See also van recovery and motorway motorcycle recovery.
Your safety comes first
If you can’t reach a safe place and can’t safely get out of your vehicle, keep your seat belt on, switch on your hazard lights and call 999. Follow what the emergency services tell you. You can read the National Highways motorway breakdown advice.
Once you’re safe, call 07778 348703. Please ring rather than message if you need help now.
Junction by junction
- Junctions 8/9: Maidenhead and the A404(M).
- Junction 10: Wokingham, Bracknell and the A329(M).
- M4 junction 11: south Reading, Shinfield and the A33.
- Junction 12: Theale and Calcot and west Reading.
- M4 junction 13: Newbury, Chieveley Services and the A34.
- Junction 14: Hungerford and the Berkshire border.
Reading Services sits between junctions 11 and 12, with a site on each side of the motorway, so tell us which side you’re on.
No hard shoulder between junctions 3 and 12
From junction 3 to junction 12 the M4 is a smart motorway, so there is no permanent hard shoulder. If something feels wrong with the car, leave at the next junction or pull into an emergency area before it stops. They are marked with blue signs and an orange SOS phone symbol.
If you stop in a live lane and can’t get out safely, keep your seat belt and hazard lights on and call 999. National Highways or the police will make the lane safe and may move your vehicle off the carriageway. We can collect it from there.
Where we can take your vehicle
To your own garage, your home, or a garage near the junction where you stopped. If you were on a long journey, tell us where you were heading and we’ll give you a price for taking the vehicle there.
Places and junctions we cover
We recover from M4 junction 5 (Langley), M4 junction 6 (Slough), M4 junction 7 (Slough West), M4 junction 8/9 (Maidenhead), M4 junction 10 (Wokingham and Bracknell), M4 junction 12 (Theale) and M4 junction 14 (Hungerford).
Wherever you have stopped, call 07778 348703 for local recovery – we can help.
M4 breakdown recovery questions
How much does motorway recovery cost?
Motorway recovery starts from £150. The full price depends on the distance and the vehicle, and we’ll confirm it before we set off. See our starting prices.
Which part of the M4 do you cover?
The Berkshire stretch, around junctions 6 to 14. For anywhere further along, call now – we can help, and you’ll get your price straight away.
Do I need breakdown cover?
No, call us directly for a one-off recovery, then pay only for that job.
How long will you take to reach me on the M4?
Our recovery team is available 24 hours a day and is closest to junctions 10, 11 and 12. When it’s an emergency we aim to be with you within 30–45 minutes, and within an hour at busier times, subject to availability. Call and we’ll give you an honest arrival time before you book.
Can you recover from the smart motorway section?
Yes, if you’ve reached an emergency area or left at a junction, we collect from there. If you’re stopped in a live lane, call 999 first.
Car towing and van recovery on the M4
Whatever has happened on the M4, it’s one call: 07778 348703. You get a free quote and a real arrival time before you book.
- Breakdown recovery on the M4 – we come to you and get your vehicle off the road safely.
- Car towing and tow truck service on the M4 – to a garage, your home or any address in the UK.
- Accident recovery on the M4 – damaged cars loaded carefully with a winch and wheel skates.
- Motorcycle and motorbike recovery on the M4 – your bike strapped down securely on our truck.
- Van and light commercial vehicle recovery on the M4 – up to 3.5 tonnes GVW.
- Electric vehicle (EV) recovery on the M4 – carried on our flatbed, so all four wheels stay off the road.
- Flatbed recovery and broken-down vehicle transport on the M4 – for low, classic, sports and non-running cars.
- Flat tyre recovery on the M4 – no spare? Then we take the car to a tyre shop you choose.
- Stuck, non-runner and winch-out recovery on the M4 – for vehicles that won’t roll or have locked wheels.
- Campervan and motorhome recovery on the M4 – we recover campervans and motorhomes too.
- 24 hour breakdown recovery on the M4 – nights and weekends, as well as bank holidays.
- Pay as you go breakdown cover on the M4 – no membership. Pay only when you need us.
- Business and fleet recovery on the M4 – for company cars and vans.
Still not sure what you need? Call 07778 348703 as soon as it’s safe and tell us what’s happened. You can also see our starting prices.
Our vehicle recovery services
Why drivers choose Ozzy’s
Ozzy’s Breakdown Recovery is a local, fully insured 24/7 emergency vehicle recovery and rescue company covering Berkshire, South Oxfordshire, Hampshire and Surrey. Call 07778 348703 for a free quote – we’re usually with you in 30–45 minutes.
Fully insured
Public liability and vehicle in transit insurance. You are covered.
Free quote first
You know the price before we set off. No membership and no monthly fee.
30–45 minute response
Usually with you in 30–45 minutes, day or night, every day of the year.
Local emergency recovery near you
Emergency recovery and vehicle rescue near you, across Berkshire, South Oxfordshire, Hampshire and Surrey, day and night. Wherever you’ve broken down, call – we can help.
Any car, van or bike
A solution for every car, every light commercial vehicle and every van – up to 3.5 tonnes GVW.
Pay your way
Card payment link, Klarna pay in 3 or Clearpay pay in 4.

