Most breakdowns come down to a short list of causes. Here’s how to recognise each one, and whether it can be sorted where you are or needs a garage.

Flat battery
The most common of all. You turn the key and get a click, a slow churn or nothing. A jump start usually gets you going. If the battery is old, it will need replacing soon.
Tyres
A puncture, a blowout or a tyre that has gone flat overnight. If you have a spare and a safe place to change it, you can. Otherwise, the car needs carrying to a tyre shop. We don’t fit tyres, but we can take the car there. See flat tyre recovery.
Alternator or starter motor
If the battery light comes on while you’re driving and the lights fade, the alternator has probably stopped charging. If the dashboard is bright but the engine only clicks, it may be the starter. Both need a garage.
Clutch and gearbox
The pedal goes soft, the gears won’t select or the engine revs without the car pulling. Don’t force it. The car needs recovering.
Overheating
The temperature gauge climbs into the red, or steam comes from under the bonnet. Stop as soon as it’s safe, switch off and don’t open the coolant cap while it’s hot. Driving on can wreck the engine, so stop as soon as it’s safe.
Fuel
Running out, or putting in the wrong fuel. If you’ve put in the wrong fuel, don’t start the engine. We don’t deliver fuel or drain tanks, but we can take the car to a garage that does.
Keys and electronics
A dead key fob, an immobiliser fault or a steering lock that won’t release. Try the spare key first. If the car still won’t wake up, it needs recovering.
Electric cars
Electric cars break down less often, but they still have a small 12V battery that can go flat, and they can run out of charge. They must be carried, not towed. See electric vehicle recovery.
How to avoid most of these
- Check your tyre pressures and tread once a month.
- Have the battery tested before winter if it’s more than five years old.
- Check the oil and coolant levels.
- Don’t ignore warning lights.
- Keep at least a quarter of a tank of fuel.
Need help now? Call 07778 348703. We’re open 24 hours a day, and we’ll tell you the price and how long we’ll be before you book.
Customers rate us 5.0 on Google, and you can also read our Google reviews before you call.
Why drivers choose Ozzy’s
Ozzy’s Breakdown Recovery is a local, fully insured 24/7 emergency vehicle recovery and rescue company covering Berkshire, South Oxfordshire, Hampshire and Surrey. Call 07778 348703 for a free quote – we’re usually with you in 30–45 minutes.
Fully insured
Public liability and vehicle in transit insurance. You are covered.
Free quote first
You know the price before we set off. No membership and no monthly fee.
30–45 minute response
Usually with you in 30–45 minutes, day or night, every day of the year.
Local emergency recovery near you
Emergency recovery and vehicle rescue near you, across Berkshire, South Oxfordshire, Hampshire and Surrey, day and night. Wherever you’ve broken down, call – we can help.
Any car, van or bike
Cars, vans and light commercials up to 3.5 tonnes.
Pay your way
Card payment link, Klarna pay in 3 or Clearpay pay in 4.
Every recovery service we offer – one call covers them all
Broken down? Don’t get stranded. Call 07778 348703 now, get your free quote and get moving – we’re usually with you in 30–45 minutes, day or night. We can take your vehicle anywhere in the UK.
- Emergency recovery – broken down and need help now? We come out day and night.
- Emergency towing – a tow truck when you need one, 24/7.
- Vehicle rescue – stuck, stranded or can’t move safely.
- Roadside recovery – we load your vehicle where it has stopped.
- Towing service – cars, vans and motorbikes on our flatbed tow truck.
- Breakdown recovery near me – send your location and we’ll find you.
- Tow truck near me – local towing, day and night.
- Breakdown recovery – car stopped at home, at work or at the roadside? Call-out from £75.
- Car towing and tow truck service – we move your car to a garage, your home or any address in the UK.
- Roadside assistance – help where you’ve stopped, day or night.
- Jump starts and flat battery call-outs – from £60.
- Car won’t start? We come to you, and take it to a garage if it still won’t go.
- Accident recovery – damaged cars loaded carefully with a winch and wheel skates. From £150.
- Motorcycle and motorbike recovery – strapped down properly on our truck. Call-out from £85.
- Van and light commercial vehicle recovery – up to 3.5 tonnes GVW. Call-out from £110.
- Electric vehicle (EV) recovery – carried on our flatbed with all four wheels off the road.
- Flatbed recovery and vehicle transport – for low, classic, sports and non-running cars.
- Flat tyre recovery – no spare? We take the car to a tyre shop you choose.
- Stuck, non-runner and winch-out recovery – won’t roll, locked wheels or stuck in mud.
- Campervan and motorhome recovery – call us for a price.
- Motorway recovery – M4, M3 and M25. From £150.
- 24 hour breakdown recovery – nights, weekends and bank holidays.
- Pay as you go breakdown cover – no membership. Pay only when you need us.
- Business and fleet recovery – for company cars and vans.
We cover Berkshire, South Oxfordshire, Hampshire and Surrey. Not sure what you need? Call 07778 348703 and tell us what’s happened – we can help. You can also see our starting prices.


