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Not sure if you’re at junction 12?
Junction 12 is the M4 exit signed for Theale and the A4. Reading Services is just east of it, between junctions 11 and 12.
24/7
Day and night
Both ways
Eastbound and westbound
30–45 min
Usual response
Any vehicle
Cars, vans to 3.5t, bikes
Where the hard shoulder comes back
Junction 12 is where the smart motorway ends. East of here there’s no hard shoulder – use an emergency area. West of junction 12 the hard shoulder returns. Wherever you stop, get out on the left and wait behind the barrier. Stuck in a live lane? Call 999 first.
Which side of the motorway are you on?
Westbound, towards Bristol
You’ve just passed Reading Services. If the car is struggling, the services are the safer place to stop.
Eastbound, towards London
You’ve passed junction 13. Reading Services is the next stop after junction 12.
Have this ready when you ring
- Your direction on the M4.
- Hard shoulder, emergency area or slip road – and a marker post number if you can see one.
- What you’re driving and what happened.
- Where it needs to go – home, your garage or anywhere in the UK.
Elsewhere on the M4
Common questions
Is there a hard shoulder at junction 12?
West of the junction, yes. East of it, it’s a smart motorway with emergency areas instead.
Can you come out at night?
Yes, day or night, 7 days a week.
Do I need breakdown cover?
No. There’s no membership. Call, get your price, and we come out.
One price, agreed on the phone
You get one total price on the phone before we set off. Bank transfer, card machine or payment link – or split the bill in 3.
Card · Klarna · Clearpay
Broken down at M4 junction 12 now?
Stay safe and give us a call. We answer any time, day or night.
Why drivers choose Ozzy’s
Ozzy’s Breakdown Recovery is a local, fully insured 24/7 emergency vehicle recovery and rescue company covering Berkshire, South Oxfordshire, Hampshire and Surrey. Call 07778 348703 for a free quote – we’re usually with you in 30–45 minutes.
Fully insured
Public liability and vehicle in transit insurance. You are covered.
Free quote first
You know the price before we set off. No membership and no monthly fee.
30–45 minute response
Usually with you in 30–45 minutes, day or night, every day of the year.
Local emergency recovery near you
Emergency recovery and vehicle rescue near you, across Berkshire, South Oxfordshire, Hampshire and Surrey, day and night. Wherever you’ve broken down, call – we can help.
Any car, van or bike
Cars, vans and light commercials up to 3.5 tonnes.
Pay your way
Card payment link, Klarna pay in 3 or Clearpay pay in 4.
Every recovery service we offer – one call covers them all
Broken down? Don’t get stranded. Call 07778 348703 now, get your free quote and get moving – we’re usually with you in 30–45 minutes, day or night. We can take your vehicle anywhere in the UK.
- Emergency recovery – broken down and need help now? We come out day and night.
- Emergency towing – a tow truck when you need one, 24/7.
- Vehicle rescue – stuck, stranded or can’t move safely.
- Roadside recovery – we load your vehicle where it has stopped.
- Towing service – cars, vans and motorbikes on our flatbed tow truck.
- Breakdown recovery near me – send your location and we’ll find you.
- Tow truck near me – local towing, day and night.
- Breakdown recovery – car stopped at home, at work or at the roadside? Call-out from £75.
- Car towing and tow truck service – we move your car to a garage, your home or any address in the UK.
- Roadside assistance – help where you’ve stopped, day or night.
- Jump starts and flat battery call-outs – from £60.
- Car won’t start? We come to you, and take it to a garage if it still won’t go.
- Accident recovery – damaged cars loaded carefully with a winch and wheel skates. From £150.
- Motorcycle and motorbike recovery – strapped down properly on our truck. Call-out from £85.
- Van and light commercial vehicle recovery – up to 3.5 tonnes GVW. Call-out from £110.
- Electric vehicle (EV) recovery – carried on our flatbed with all four wheels off the road.
- Flatbed recovery and vehicle transport – for low, classic, sports and non-running cars.
- Flat tyre recovery – no spare? We take the car to a tyre shop you choose.
- Stuck, non-runner and winch-out recovery – won’t roll, locked wheels or stuck in mud.
- Campervan and motorhome recovery – call us for a price.
- Motorway recovery – M4, M3 and M25 (junctions 12 to 15). From £150.
- 24 hour breakdown recovery – nights, weekends and bank holidays.
- Pay as you go breakdown cover – no membership. Pay only when you need us.
- Business and fleet recovery – for company cars and vans.
We cover Berkshire, South Oxfordshire, Hampshire and Surrey. Not sure what you need? Call 07778 348703 and tell us what’s happened – we can help. You can also see our starting prices.
